LottoEase Responsible Gaming

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Play mindfully and stay in control. Visit our responsible gaming page for tips and support tools.

Responsible Gaming

At LottoEase, we view gaming as a source of fun — not financial gain. Never bet more than you can afford to lose. Gambling should never interfere with your daily responsibilities. Use the balance page to monitor your spending, and if it ever feels overwhelming, take a break or explore our self-exclusion options.

Understanding Risks and Gambling Addiction

For most, gaming is just leisure. But for some, it can evolve into compulsive behavior known as problem gambling. If gambling impacts your well-being, it may be time to reassess. Warning signs include:

  • Persistent gambling thoughts
  • Increasing bets to feel excitement
  • Struggling to reduce or stop
  • Agitation when trying to cut back
  • Using gambling as an escape
  • Chasing financial losses
  • Hiding your gambling habits
  • Harming relationships or work/school life
  • Relying on others to cover losses

Problem gambling can affect your:

  • Health: Depression, anxiety, sleep disorders, or addiction
  • Social Life: Tension with family/friends, legal issues
  • Finances: Difficulty managing money or accumulating debt

Our support team is available 24/7 to assist you.

Tools for Responsible Play

We offer built-in tools to help you stay in control. In your account settings, you can manage deposit caps, set time reminders, and apply gaming restrictions.

Break Options

Access the "Gaming Restrictions" section to pause your play:

  • Time-Out: Take 24h, 48h, or 7-day breaks
  • Temporary Exclusion: Pause your access for 30, 60, or 90 days
  • Self-Exclusion: Block access indefinitely or adjust duration via support

Limit Settings

  • Deposit Limits: Set daily/weekly/monthly caps
  • Play Time Control: Request auto-disconnect after a set duration
  • Session Reminders: Receive pop-ups showing play time and betting stats

Check Yourself

Worried about your habits? Use our self-assessment to gain insights and stay on track.

We Care

If we notice signs of unhealthy gaming, we may proactively offer tools or restrictions. For external support, visit: Gamblers Anonymous, GamCare, the National Council on Problem Gambling, or Gambling Therapy.

Protecting Minors

We strictly prohibit users under 18. Our systems verify age, and accounts linked to minors will be permanently disabled. Parents should install parental controls and monitor device usage.

Account Safety

Keep your credentials private and always log out after playing. If you notice suspicious activity, review your balance, gameplay, and email confirmations. Contact us immediately if something seems off.

Tips to Keep Your Account Secure:

  • Never share login details
  • Always log out after playing
  • Use unique passwords
  • Be cautious on shared devices
  • Check emails for transaction receipts
  • Monitor login history and game logs
  • Report any irregularities promptly

Need Assistance?

Email us at [email protected]

Play Responsibly

Make informed decisions while you play. If you need support, contact the Gambling Helpline at 1800 858 858 or visit gambleaware.nsw.gov.au.

To self-exclude from all licensed gambling services, register with BetStop — the official national self-exclusion tool.

LottoEase is licensed and regulated under Australian law. We stand by our commitment to promote healthy, balanced gaming.